Skeptics in the Church of Data, Pt. 4: Reformation

September 26th, 2017 Posted by Business, DevOps, Monitoring, Uncategorized, Zenoss 0 thoughts on “Skeptics in the Church of Data, Pt. 4: Reformation”

This is the fourth part in a series on shifting our thoughts about Monitoring. All of this came from a talk I gave at GalaxZ’17 in Austin, TX earlier this year. You can find part one, “Ein Minuten Bitte”, part 2, “Empathetic Monitoring”, and part 3, “New Partners” from their respective links. But if you’re ready to read on, we’ll talk about…

Reformation

That’s a heavy word. But I want to be clear about how much work goes into this process. There’s risk involved here, too. Change, being introduced the wrong way, can cause schism instead of reform. You’ll notice in the 16th century the Protestant Reformation didn’t create a new and improved Roman Catholic Church, but rather a whole assortment of new Protestant sects from Lutheran to Baptist to Pentecostal.

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Skeptics in the Church of Data, Pt. 3: New Partners

September 22nd, 2017 Posted by Business, DevOps, Monitoring, Zenoss 0 thoughts on “Skeptics in the Church of Data, Pt. 3: New Partners”

This is part three in a series about monitoring all coming from a talk that I gave in Austin, TX at GalaxZ’17. In part one I introduced the problem and in part two I discussed how we should start to change. Today we’re looking at who, in our organization are our…

New Partners

Hopefully at this point you’re on board with me. And maybe you’re thinking “Sure, sounds good, but where do I start? Who do I even talk to?” And that’s an awesome place to be, you’re eager to move forward and that energy is going to be needed for really encouraging organizational change.

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Reflections on DevConf Poland

September 20th, 2017 Posted by Community, DevConf 0 thoughts on “Reflections on DevConf Poland”

I spent this past week in the beautiful city of Krakow, Poland for the spectacular DevConf Poland. Thinking this is a new conference is far from the truth, as the organizers have run DevDays since 2011, changing the name this year. From what I hear, they have not changed not the fantastic experience.

I was accepted to give my talk, Fending Off Zombies With OTP, and speaking at the conference was one of the best speaking experiences to date.

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3 Reasons Your Email Aren’t Getting Received

September 7th, 2017 Posted by Email 0 thoughts on “3 Reasons Your Email Aren’t Getting Received”

We built howsmy.email for you to see if your customers are getting your email. Check it out today and Schedule a Consultation to have Cage Data’s team of email experts make sure your customers get every message.

Email is the heart and soul of business communication. Even as tools like Slack and FlowDock seek to take over messaging within businesses, email is the go to messaging platform for interacting with clients, vendors and partners, and it’s been that way for nearly 30 years.

Once you hit the send button, emails go through a few steps before they get into the receivers inbox. At each step a number of tests occur to verify that 1) you are who you say you are; 2) you aren’t sending something malicious, such as a virus; and 3) you aren’t sending spam.

What exactly is spam? The simplest definition is “any email that is sent someone without the consent of the receiver.” Every message, on it’s way to the inbox, goes through a spam filter. The spam filter runs each message through a series of rules which look at the where the email is coming from (the server and the person), what information is in the header of an email (the part which stores information for the computer to read) as well as in the subject and body of the email. Each rule gives a score for the email. Just like in golf, the higher the score the worse the results and when the score gets too high, the message get put into the junk mail folder.

You’re not sending spam though. So why are emails still going to the junk mail folder? Or worse, why aren’t messages getting received at all? According to Return Path’s 2017 Deliverability Benchmark Report, 24% of emails don’t get into the received inbox. Of that, only 8% gets put into the junk mail folder, leaving 16% that never goes anywhere. So why aren’t your customers, vendors and partners receiving your emails?

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Empathetic Monitoring

Skeptics in the Church of Data, pt.2: Empathetic Monitoring

September 5th, 2017 Posted by DevOps, Monitoring, Zenoss 0 thoughts on “Skeptics in the Church of Data, pt.2: Empathetic Monitoring”

This is part two in a series about monitoring stemming from a talk that I gave in Austin, TX at GalaxZ’17. In part one I initially brought up the point of what I think is terrible in the current world of monitoring and why I think it should be changed. Here we’ll look more closely at one way how to do that. Today we talk about…

Empathetic Monitoring

Where we’re at right now, we’re tracking our System Metrics. Hopefully many of us are monitoring more than just the actual box health and are tracking things like User Latency, Database Performance and page load times, but it’s still fight with our businesses to see the value of the data. We need to start monitoring Business Metrics. When you tell an organization that you want to start monitoring the vital signs they care about it’s a much easier sell.

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Skeptics in the Church of Data, Pt. 1: Ein Minuten Bitte

August 30th, 2017 Posted by DevOps, Monitoring, Zenoss 0 thoughts on “Skeptics in the Church of Data, Pt. 1: Ein Minuten Bitte”

This will be the first in a series of blog entries from me about changing how you think about monitoring in your tech business. All of this comes from the talk I gave at GalaxZ’17 this year in Austin, TX. I’ll setup the general monitoring situation as it is, and present to you my thoughts about what needs to change. In further parts of this series I’ll actually get in a little further about how to make these changes. And now keep reading for Part 1, What sucks and why:

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Never Let a Good Crisis Go to Waste

June 28th, 2017 Posted by Business 0 thoughts on “Never Let a Good Crisis Go to Waste”

You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.

Rahm Emmanuel

When I first heard this quote years ago, I was appalled, how can a public figure use a tragedy to forward their private or personal agenda. He was specifically referring to the energy crisis of the 1970 to move the country forward to a better energy policy, this never happened and the opportunity was wasted. But I’m not using this to talk about politics.

If you work in technology, it’s not if a crisis will happen, but rather, when. As a technologist I constantly have to deal with crisis. It can be as small as an employee not being able to print or as big as an entire enterprise infrastructure going down. Can you say firefight? We learn to live in chaos, controlled chaos but chaos none the less. This chaos becomes a normal part of life.

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DevOpsDays 2017 -or- Why I Love This Community

May 31st, 2017 Posted by Community, DevOps, DevOpsDays 0 thoughts on “DevOpsDays 2017 -or- Why I Love This Community”

Some of the blog readers may know that I (Aaron) have been doing a bit of traveling lately. Some of the conferences I have been attending fall under the DevOpsDays heading. Recently, I was at DevOpsDays Toronto and earlier this year at DevOpsDays Seattle. I've gone to so many (and applied to speak at more) mostly because I love these events. What's awesome, what really makes them stand out, is that they're not just another lineup of Big Names pitching their brand of How To Do DevOps Correctly, but that the organizers push for local and locally relevant content that speaks to their communities directly.

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Don’t Get Left Behind

March 7th, 2017 Posted by Business 0 thoughts on “Don’t Get Left Behind”

I started out in the technology business years ago, too many in fact. I have to admit for transparency, I am not one of the original tech gurus who wrote code and stored it on keypunch cards. No, the first code I wrote was in high school; I stored it on paper teletype tape back in the late 1970s. Yes, I just dated myself, it’s ok, like fine wine, I feel like I’m getting better with age… or like cheese I am just starting to stink.

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Tools From The Kit: GitLab

February 7th, 2017 Posted by GitLab, Tools from the Kit 0 thoughts on “Tools From The Kit: GitLab”

This is the first post in our “Tools From the Kit” series. To see more posts in the series, checkout our introductory post.

If there is one tool that our engineering staff cannot live without, its most certainly GitLab. If your familiar with GitLab, then you probably know about it being a GitHub like tool that you can host on your own server, entirely for FREE! What you might not be aware of is that GitLab, the company, wants to build GitLab, the product, into a suite of tools to manage your entire engineering flow.

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