How to export contacts from Office 365

October 10th, 2018 Posted by Email 0 thoughts on “How to export contacts from Office 365”

Office 365 makes a great platform for most of your business’s needs. If you are sending email to a lot of people though, you’ll need to start looking at a mail marketing service, like Mailchimp or Constant Contact. But how do you get all your contacts from Office 365 into your new Mailchimp account? Below are some easy steps to export your contacts into something that can be imported into a mail marketing platform:


Battery Problems with iOS 11

January 9th, 2018 Posted by iOS 0 thoughts on “Battery Problems with iOS 11”

2017 was a big year for me – it was my ten year anniversary. No, no – not marriage. Ten years of being an iPhone user! I remember my first iPhone like it was yesterday queue dreamy sequence. Sure I’ve had my ups and downs, but let’s just say this recent iOS debacle has been one for the books. To the point where I, in a weak moment, considered severing ties with Apple and joining the Android family.

I run an iPhone 6S with 64GB of memory. Yes, it’s an older platform, but not that old.

In September, iOS 11 was released, so I did what any good techie would do and I promptly clicked “download and install”.

As with all major upgrades, it looked a little different and had some new bells and whistles to play with; and I knew over a few days I’d get used to it. I also noticed that it seemed to be a bit slow and my battery seemed to be draining. I chalked it up to an unforeseen bug and within a few days, Apple would kick out a revision update and all would be good.

So I waited…

I installed the revision patches and no improvement – still slow. And not just a little slow: click…wait 10 seconds (yes, I counted) and then the app opens. I can also watch my battery tick down, down, down while doing basic tasks like checking email and texting.

I go to bed with my phone at 60+% and wake up to a dead phone.

And so here we are over three months into iOS 11 and still no fix to these problems.

But wait! There’s a light up ahead!

On December 28, Apple released a statement regarding the performance and batter problems:

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, available worldwide through December 2018.

The page originally stated that it would be available sometime in late-January, but they released a new statement saying they expected to need more time, but that they are ready now to begin the replacement at the reduced price.

So how do you take advantage of this offer?

The best way to get this update is to make yourself an appointment at the Apple Store Genius Bar. Just click the “Start your repair request” button and choose “Bring in for repair” to setup your Genius Bar appointment.

Need help managing your company phones?

Do you have company iPhones for your employees? Cage Data has solutions for managing phones to protect your companies and your employees data in case of accidents and loss.

Schedule a Consultation Today

The biggest threat to computer security… again

January 4th, 2018 Posted by Security 0 thoughts on “The biggest threat to computer security… again”

If you tune into any tech news sources this week, the only thing people are talking about is Meltdown and Spectre, two new vulnerabilities that every modern processor is affected by.


You Can Change the World

January 2nd, 2018 Posted by Community 0 thoughts on “You Can Change the World”

Last May I traveled to Uganda. I never thought I would ever go to Africa, but there I was boarding the airplane to fly 17 hours to the other side of the planet. I would be lying to you if I said I was excited  I was out of my comfort-zone, I didn’t know what to expect, and as one who usually has some level of control, I had none. It was all an unknown for me and required me to trust my daughter, my youngest child, who’d been to Uganda at least six times. I had to put myself out there knowing she had it all under control. Seven months later, I’m heading back.


Extreme Christmas

December 19th, 2017 Posted by Business 0 thoughts on “Extreme Christmas”

Cage Data offices will be closed from December 23rd- January 1st, but don’t worry; our on-call line is always available for your technology emergencies. Just give us a call at (203) 774-0294 and listen to the prompt for assistance.


Merry Christmas. This greeting has struck fear and elation in the hearts of mankind for years. Usually you’re on one side of the poles: you love it or you hate it. I am not sure I have met anyone who is in the middle. No one’s ever looked me in the eye and said, “Christmas, yah it’s ok. Kind o’ like the peppermint but that eggnog stuff, not really a fan.” No, it’s one of the two extremes.

A family friend starts the Christmas countdown on December 26th. It’s a bit extreme and I must admit, I find it a bit annoying to see Christmas social media posts in July.  It’s over the top. The Christmas in July movie celebration on some cable stations I can do without. The good thing, I realize I can change the channel. Yay for me!

There are others who just hate Christmas. They are like the Grinch (from the live-action movie starring Jim Carey):

Narrator: So whatever the reason, his heart or his shoes, he stood outside his cave, hating the Whos.
The Grinch: [opens phone book] Alphabetically!
[looks into book] Aadvarkian Abakeneezer Who, I…
[yelling] HATE YOU!
[looks into book again]
Aaron B. Benson Who, I hate *you*.
[looking into book]
Hate, hate, hate. Hate, hate, hate. Double hate. LOATHE ENTIRELY!

I admit this might be an extreme for those who “don’t like Christmas” but it illustrates my point. I’m not sure why some have such a reaction to the holiday. I understand the revulsion to the commercialism, (see my post from last year), and I understand all of the issues with family that’s cause pain and trauma in a lifetime where we would want to just take the holiday and toss it out the window.

Whether you hate it or absolutely love it, you have to admit this time of year has a great influence on our lives. And if you’re on the end of hating, I feel for you. There is no escaping, there really isn’t any place you can go to escape, Christmas.

I guess that’s my point in all of this: it doesn’t matter who you are, or where you’re from, Christmas is going to influence your life one way or another. My hope for you this year is you allow the joy of Christmas to sit with you, to touch your life and influence how you interact with the world. Hopefully, you can take a moment and reflect on the moral of the story of the Grinch: that Christmas will come. It will “come without ribbons. It will come without tags. It comes without packages, boxes or bags… Maybe Christmas doesn’t come from a store. Maybe Christmas…means a little bit more.”

This is my wish for you this Christmas, that you might exclaim, like the Grinch, “Help Me… I’m feeling.”, that you will find joy this Christmas, and that your heart may grow three sizes that day! Merry Christmas!

KRACK Attack! Massive vulnerabilities in wifi and easy fixes to keep you safe.

October 20th, 2017 Posted by Security 0 thoughts on “KRACK Attack! Massive vulnerabilities in wifi and easy fixes to keep you safe.”

It sounds like some new blues rock band, but it’s the latest in attacks against wifi technology. I mean, we all knew we weren’t really as safe as we pretended we were; sending data through the air is inherently leaky. That’s why radio works in the first place, but now the measures we thought gave us reasonable security, don’t.


  • A new vulnerability affecting all WPA2 connected clients means an attacker could compromise clients even on password protected wireless networks.
  • This targets client-side systems and is unlikely to affect routers except in bridged mode in some instances.
  • Microsoft has already released a patch in their October 10th security updates.
  • Apple is currently working on a patched release to be released on all MacOS, iOS and tvOS devices. AirPort routers are unaffected.
  • HTTPS and VPNs continue to keep you secure as they always have and provide an effective mitigation technique.


Skeptics in the Church of Data, Pt. 4: Reformation

September 26th, 2017 Posted by Business, DevOps, Monitoring, Uncategorized, Zenoss 0 thoughts on “Skeptics in the Church of Data, Pt. 4: Reformation”

This is the fourth part in a series on shifting our thoughts about Monitoring. All of this came from a talk I gave at GalaxZ’17 in Austin, TX earlier this year. You can find part one, “Ein Minuten Bitte”, part 2, “Empathetic Monitoring”, and part 3, “New Partners” from their respective links. But if you’re ready to read on, we’ll talk about…


That’s a heavy word. But I want to be clear about how much work goes into this process. There’s risk involved here, too. Change, being introduced the wrong way, can cause schism instead of reform. You’ll notice in the 16th century the Protestant Reformation didn’t create a new and improved Roman Catholic Church, but rather a whole assortment of new Protestant sects from Lutheran to Baptist to Pentecostal.


Skeptics in the Church of Data, Pt. 3: New Partners

September 22nd, 2017 Posted by Business, DevOps, Monitoring, Zenoss 0 thoughts on “Skeptics in the Church of Data, Pt. 3: New Partners”

This is part three in a series about monitoring all coming from a talk that I gave in Austin, TX at GalaxZ’17. In part one I introduced the problem and in part two I discussed how we should start to change. Today we’re looking at who, in our organization are our…

New Partners

Hopefully at this point you’re on board with me. And maybe you’re thinking “Sure, sounds good, but where do I start? Who do I even talk to?” And that’s an awesome place to be, you’re eager to move forward and that energy is going to be needed for really encouraging organizational change.


Reflections on DevConf Poland

September 20th, 2017 Posted by Community, DevConf 0 thoughts on “Reflections on DevConf Poland”

I spent this past week in the beautiful city of Krakow, Poland for the spectacular DevConf Poland. Thinking this is a new conference is far from the truth, as the organizers have run DevDays since 2011, changing the name this year. From what I hear, they have not changed not the fantastic experience.

I was accepted to give my talk, Fending Off Zombies With OTP, and speaking at the conference was one of the best speaking experiences to date.


3 Reasons Your Email Aren’t Getting Received

September 7th, 2017 Posted by Email 0 thoughts on “3 Reasons Your Email Aren’t Getting Received”

We built for you to see if your customers are getting your email. Check it out today and Schedule a Consultation to have Cage Data’s team of email experts make sure your customers get every message.

Email is the heart and soul of business communication. Even as tools like Slack and FlowDock seek to take over messaging within businesses, email is the go to messaging platform for interacting with clients, vendors and partners, and it’s been that way for nearly 30 years.

Once you hit the send button, emails go through a few steps before they get into the receivers inbox. At each step a number of tests occur to verify that 1) you are who you say you are; 2) you aren’t sending something malicious, such as a virus; and 3) you aren’t sending spam.

What exactly is spam? The simplest definition is “any email that is sent someone without the consent of the receiver.” Every message, on it’s way to the inbox, goes through a spam filter. The spam filter runs each message through a series of rules which look at the where the email is coming from (the server and the person), what information is in the header of an email (the part which stores information for the computer to read) as well as in the subject and body of the email. Each rule gives a score for the email. Just like in golf, the higher the score the worse the results and when the score gets too high, the message get put into the junk mail folder.

You’re not sending spam though. So why are emails still going to the junk mail folder? Or worse, why aren’t messages getting received at all? According to Return Path’s 2017 Deliverability Benchmark Report, 24% of emails don’t get into the received inbox. Of that, only 8% gets put into the junk mail folder, leaving 16% that never goes anywhere. So why aren’t your customers, vendors and partners receiving your emails?


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